60-Day Money-Back Guarantee
On the accuracy of every building inspection report
What Our Guarantee Covers
Our money-back guarantee covers the accuracy of the inspection report. If you believe our report has missed or incorrectly assessed a defect that was visible and accessible at the time of inspection, you’re covered.
Every inspection is carried out in accordance with AS 4349.1 (building inspections) and AS 4349.3 (timber pest inspections). Our reports are detailed, photo-documented, and compiled using Home Inspector Pro — the same software used by leading inspection firms across Australia.
How to Make a Claim
Contact Us
Call us on 0481 575 747 or email bookings@ppiproperty.com.au within 60 days of your inspection.
Tell Us What Happened
Let us know which part of the report you believe is inaccurate. We’ll review it.
Full Refund
If we can’t resolve the issue to your satisfaction, you get a full refund. No questions asked.
Why We Offer This Guarantee
We’ve completed over 10,000 inspections across our expert team and maintain a 5.0-star Google rating with 210+ reviews. Our guarantee exists because we stand behind the quality of our work — and we want you to book with complete confidence.
Our lead inspector, Sky, brings over 20 years in the construction industry, Cert III Pest Management, and a WA Dept of Health pest management licence. When a qualified pest controller inspects your property — not just a builder — you get a level of detail that most inspectors simply can’t match.
